{"id":146791,"date":"2024-09-03T10:25:00","date_gmt":"2024-09-03T08:25:00","guid":{"rendered":"https:\/\/resinbike.com\/faq\/"},"modified":"2024-10-31T15:34:49","modified_gmt":"2024-10-31T14:34:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/resinbike.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#f1f1f1″ custom_padding=”0px||0px||true|false” hover_enabled=”0″ saved_tabs=”all” global_colors_info=”{}” background_enable_image=”off” sticky_enabled=”0″][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” width=”90%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.2″ _dynamic_attributes=”content” _module_preset=”default” header_text_align=”center” header_text_color=”#101820″ header_font_size=”3rem” header_line_height=”1.1em” custom_padding=”6%||5%||false|false” custom_padding_tablet=”5%||5%||true|false” custom_padding_phone=”” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_text_shadow_style=”preset3″ header_text_shadow_color=”rgba(0,0,0,0.2)” global_colors_info=”{}” sticky_enabled=”0″]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4gIiwiYWZ0ZXIiOiI8L2gxPiJ9fQ==@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.26.1″ background_color=”gcid-c57b7577-bab5-4e9d-a648-31f905fc24ec” custom_padding=”10vh||10vh||true|false” custom_padding_tablet=”10vh||10vh||true|false” custom_padding_phone=”5vh||5vh||true|false” global_colors_info=”{%22gcid-c57b7577-bab5-4e9d-a648-31f905fc24ec%22:%91%22background_color%22%93}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.26.1″ _module_preset=”default” width=”90%” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.26.1″ _module_preset=”default” custom_padding=”50px||||false|false” sticky_position=”top” sticky_position_tablet=”none” sticky_position_phone=”none” sticky_position_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” header_font=”UNI Sans Heavy||||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”2.4rem” header_2_text_align=”left” header_2_text_color=”#FFFFFF” header_2_font_size=”2.4rem” header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

Die h\u00e4ufigsten Fragen<\/h2>\n

[\/et_pb_text][et_pb_button button_url=”#ordini-e-spedizioni” button_text=”Bestellungen und Versand” _builder_version=”4.26.1″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_border_radius=”0px” button_font=”|800|||||||” button_on_hover=”off” custom_margin=”||5px||false|false” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}” custom_margin__hover_enabled=”off|desktop”][\/et_pb_button][et_pb_button button_url=”#resi-e-rimborsi” button_text=”R\u00fcckgaben und Erstattungen” _builder_version=”4.26.1″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_border_radius=”0px” button_font=”|800|||||||” button_on_hover=”off” custom_margin=”||5px||false|false” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#prodotti-e-materiali” button_text=”Produkte und Materialien” _builder_version=”4.26.1″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_border_radius=”0px” button_font=”|800|||||||” button_on_hover=”off” custom_margin=”||5px||false|false” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#garanzia-e-assistenza” button_text=”Garantien und Unterst\u00fctzung” module_id=”garanzie-e-assistenza” _builder_version=”4.26.1″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_border_radius=”0px” button_font=”|800|||||||” button_on_hover=”off” custom_margin=”||5px||false|false” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#promozioni-e-offerte” button_text=”Aktionen und Angebote” module_id=”garanzie-e-assistenza” _builder_version=”4.26.1″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”0px” button_border_radius=”0px” button_font=”|800|||||||” button_on_hover=”off” custom_margin=”||5px||false|false” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”ordini-e-spedizioni” _builder_version=”4.26.1″ _module_preset=”default” header_font=”UNI Sans Heavy||||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”2.4rem” header_2_text_align=”left” header_2_text_color=”#01C656″ header_2_font_size=”1.6rem” custom_padding=”50px||||false|false” header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

Bestellungen und Versand<\/h2>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”gcid-c57b7577-bab5-4e9d-a648-31f905fc24ec” closed_toggle_text_color=”#9EA2A5″ closed_toggle_background_color=”#101820″ toggle_icon=”L||divi||400″ icon_color=”#01C656″ use_icon_font_size=”on” icon_font_size=”1.5rem” _builder_version=”4.26.1″ _module_preset=”default” toggle_text_color=”#9EA2A5″ toggle_font=”–et_global_body_font|800|||||||” toggle_font_size=”1rem” toggle_letter_spacing=”0.03em” toggle_line_height=”1.3em” closed_toggle_font_size=”1rem” body_text_color=”#E6E7E8″ body_font_size=”0.85rem” body_letter_spacing=”0.03em” body_line_height=”1.6em” body_link_font=”|700|||on||||” body_link_text_color=”#66DC99″ custom_margin=”||30px||false|false” border_radii=”on|0.5em|0.5em|0.5em|0.5em” border_width_all=”0px” global_colors_info=”{%22gcid-c57b7577-bab5-4e9d-a648-31f905fc24ec%22:%91%22open_toggle_background_color%22%93}” body_link_text_color__hover_enabled=”on|hover” body_link_text_color__hover=”#E5F8ED”][et_pb_accordion_item title=”Wie kann ich eine Bestellung bei Resin Bike aufgeben?” open=”on” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”]Sie k\u00f6nnen eine Bestellung direkt auf unserer Website oder \u00fcber Marktpl\u00e4tze wie Amazon und eBay aufgeben.[\/et_pb_accordion_item][et_pb_accordion_item title=”Welche Zahlungsmethoden akzeptieren Sie?” _builder_version=”4.26.1″ _module_preset=”default” body_link_font=”|600|||on||||” body_link_text_color=”#66DC99″ global_colors_info=”{}” body_link_text_color__hover_enabled=”on|hover” body_link_text_color__hover=”#E5F8ED” open=”off”]Wir akzeptieren Zahlungen per Kredit-\/Debitkarte und PayPal.[\/et_pb_accordion_item][et_pb_accordion_item title=”Wie viel kostet der Versand?” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Die Versandkosten variieren je nach Land und Bestellvolumen. Besuchen Sie die daf\u00fcr vorgesehene Seite.<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=”Wie lange dauert es, bis ich meine Bestellung erhalte?” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Die Bestellungen werden innerhalb von zwei Werktagen versendet, und die Versandzeiten sind im Detail auf der entsprechenden Seite angegeben.<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Versenden Sie auch ins Ausland?” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Ja, wir versenden in fast alle L\u00e4nder der Welt, einschlie\u00dflich ganz Europa, Nordamerika und Lateinamerika.[\/et_pb_accordion_item][et_pb_accordion_item title=”Wie kann ich meine Bestellung verfolgen?” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Sobald die Bestellung versendet wird, erhalten Sie per E-Mail die Sendungsverfolgung, um den Versand nachzuvollziehen.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_id=”resi-e-rimborsi” _builder_version=”4.26.1″ _module_preset=”default” header_font=”UNI Sans Heavy||||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”2.4rem” header_2_text_align=”left” header_2_text_color=”#01C656″ header_2_font_size=”1.6rem” custom_padding=”50px||||false|false” header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

R\u00fcckgaben und Erstattungen<\/h2>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”gcid-c57b7577-bab5-4e9d-a648-31f905fc24ec” closed_toggle_text_color=”#9EA2A5″ closed_toggle_background_color=”#101820″ toggle_icon=”L||divi||400″ icon_color=”#01C656″ use_icon_font_size=”on” icon_font_size=”1.5rem” _builder_version=”4.26.1″ _module_preset=”default” toggle_text_color=”#9EA2A5″ toggle_font=”–et_global_body_font|800|||||||” toggle_font_size=”1rem” toggle_letter_spacing=”0.03em” toggle_line_height=”1.3em” closed_toggle_font_size=”1rem” body_text_color=”#E6E7E8″ body_font_size=”0.85rem” body_letter_spacing=”0.03em” body_line_height=”1.6em” body_link_font=”|700|||on||||” body_link_text_color=”#66DC99″ custom_margin=”||30px||false|false” border_radii=”on|0.5em|0.5em|0.5em|0.5em” border_width_all=”0px” locked=”off” global_colors_info=”{%22gcid-c57b7577-bab5-4e9d-a648-31f905fc24ec%22:%91%22open_toggle_background_color%22%93}” body_link_text_color__hover_enabled=”on|hover” body_link_text_color__hover=”#E5F8ED”][et_pb_accordion_item title=”Kann ich ein Produkt zur\u00fcckgeben, wenn ich nicht zufrieden bin?” open=”on” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”]Ja, wenn das Produkt Ihren Anforderungen nicht entspricht, k\u00f6nnen Sie es innerhalb von 14 Tagen zur\u00fcckgeben.[\/et_pb_accordion_item][et_pb_accordion_item title=”Wie kann ich eine R\u00fccksendung anfordern?” _builder_version=”4.26.1″ _module_preset=”default” body_link_font=”|600|||on||||” body_link_text_color=”#66DC99″ global_colors_info=”{}” body_link_text_color__hover_enabled=”on|hover” body_link_text_color__hover=”#E5F8ED” open=”off”]<\/p>\n

Um eine R\u00fccksendung anzufordern, kontaktieren Sie unseren Kundenservice telefonisch, \u00fcber WhatsApp oder per E-Mail und geben Sie die Bestellnummer sowie das Kaufdatum an. Besuchen Sie die daf\u00fcr vorgesehene Seite<\/a>. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Muss ich f\u00fcr die R\u00fccksendung eines Produkts bezahlen?” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Die R\u00fccksendung ist kostenlos, aber die Versandkosten f\u00fcr die R\u00fccksendung tr\u00e4gt der Kunde.[\/et_pb_accordion_item][et_pb_accordion_item title=”Wie lange dauert es, bis ich eine R\u00fcckerstattung erhalte?” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]Die R\u00fcckerstattung erfolgt innerhalb von 14 Tagen nach Erhalt der Ware bei uns.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_id=”prodotti-e-materiali” _builder_version=”4.26.1″ _module_preset=”default” header_font=”UNI Sans Heavy||||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”2.4rem” header_2_text_align=”left” header_2_text_color=”#01C656″ header_2_font_size=”1.6rem” custom_padding=”50px||||false|false” header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

Produkte und Materialien<\/h2>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”gcid-c57b7577-bab5-4e9d-a648-31f905fc24ec” closed_toggle_text_color=”#9EA2A5″ closed_toggle_background_color=”#101820″ toggle_icon=”L||divi||400″ icon_color=”#01C656″ use_icon_font_size=”on” icon_font_size=”1.5rem” _builder_version=”4.26.1″ _module_preset=”default” toggle_text_color=”#9EA2A5″ toggle_font=”–et_global_body_font|800|||||||” toggle_font_size=”1rem” toggle_letter_spacing=”0.03em” toggle_line_height=”1.3em” closed_toggle_font_size=”1rem” body_text_color=”#E6E7E8″ body_font_size=”0.85rem” body_letter_spacing=”0.03em” body_line_height=”1.6em” body_link_font=”|700|||on||||” body_link_text_color=”#66DC99″ custom_margin=”||30px||false|false” border_radii=”on|0.5em|0.5em|0.5em|0.5em” border_width_all=”0px” locked=”off” global_colors_info=”{%22gcid-c57b7577-bab5-4e9d-a648-31f905fc24ec%22:%91%22open_toggle_background_color%22%93}” body_link_text_color__hover_enabled=”on|hover” body_link_text_color__hover=”#E5F8ED”][et_pb_accordion_item title=”Welche Materialien werden f\u00fcr Ihre resinartigen Aufkleber verwendet?” open=”on” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Unsere resinartigen Aufkleber bestehen aus:<\/p>\n